AI Assistants Built From Your Company Knowledge
Upload your company docs and create assistants that explain policies, generate content, and answer team questions with clarity and confidence. They respond based on your approved sources, so every answer stays accurate, aligned, and reliable.
Trusted by enterprises
What Are AI Assistants In WorkLLM?
AI Assistants in WorkLLM are role-based teammates trained on your knowledge, documents, and tools. They provide consistent, accurate answers, explain decisions, and support day-to-day work across the team.
For example, they can:
- Answer HR, policy, or onboarding questions instantly using internal docs
- Surface product details, specs, or positioning without pinging PMs or Sales
- Explain processes, APIs, or troubleshooting steps without interrupting engineers
Think of them as always-available experts that scale knowledge without creating bottlenecks.
Why Team Needs Assistants
Teams lose time answering the same questions again and again. AI assistants give everyone instant, accurate answers based on shared knowledge — without interrupting experts. As teams grow, assistants ensure answers stay consistent and reliable across the organization.
Build AI Assistant In Minutes
Create assistants that understand your context, follow your rules, and work the way your team works — no engineering required.
1) Basic info
Give your assistant a clear name and purpose so everyone knows when and how to use it. This sets expectations before the first question is even asked.
2) Knowledge sources
Connect documents, links, FAQs, or tools your assistant should rely on. The assistant answers based on your knowledge — not generic internet guesses
3) Tone & persona
Define how your assistant sounds and who it acts like — from professional or friendly tone to roles like support agent, domain expert, or business partner for consistent responses.
4) Answering behavior
Control where answers come from. Choose Strict Mode for source-only answers or Hybrid Mode to combine your content with broader AI knowledge when needed.
5) Escalation
Decide what the assistant should say when it doesn’t have enough information. Set clear fallback messages or handoffs.
6) Sharing
Share the assistant with your team or across the workspace. Everyone gets the same answers, same rules, same context.
The WorkLLM Advantage
Controlled Knowledge Access
Each assistant can be restricted to specific sources or documents — ensuring it only answers from approved content. Perfect for HR, Legal, Support, Sales Enablement, or Compliance-sensitive teams.
Built for Repeatability
Assistants remember their configuration and can be reused for – policy questions, product knowledge, onboarding, support processes, sales enablement, documentation interpretation. They eliminate repeated explanations across the company.
Enterprise Governance Layer
Policies, permissions, source control, and auditability built in from day one. Perfect for organizations with compliance and accuracy requirements
Sharable across teams
Assistants are easily published to individuals, teams, or the entire workspace — giving everyone quick access to consistent, accurate answers.
Governed & Safe By Design
FAQs
What is a WorkLLM Assistant?
A WorkLLM Assistant is a customizable AI chatbot trained on your company’s documents, policies, and guidelines. It answers questions using only your approved knowledge sources.
How is an Assistant different from a regular AI chat?
Regular chat responds generically. Assistants respond based on your specific company knowledge, tone, and rules — making answers consistent, accurate, and trustworthy.
What kind of data can I use to train an Assistant?
You can upload PDFs, Docs, PPTs, CSVs, links, policy files, internal playbooks, knowledge bases, and any other text-based materials your teams rely on.
Does an Assistant hallucinate or guess answers?
Assistants are designed to respond only from approved knowledge sources. If the answer isn’t covered, they disclose that instead of inventing information.
Can multiple Assistants exist for different teams?
Yes — you can create as many Assistants as needed (HR, Sales, Product, Product 1, Product 2, Product 3, etc.) and share them with specific teams or the entire workspace.
Can Assistants have different tones or personalities?
Absolutely. You define the writing style, tone, length, and depth. They can be friendly, formal, technical, concise, on-brand, or anything in between.
Who can create or edit Assistants?
Anyone in the workspace can create an Assistant. The creator decides who can access, use, or collaborate on it — specific people, teams, or the entire organization.
Can Assistants access the internet?
Yes — depending on the behavior you choose. Assistants can be configured in two modes:
- Strict Mode: Answers only from the specified knowledge sources. No open-ended reasoning, no external information.
- Hybrid Mode: Allows the Assistant to use its LLM knowledge and optional internet data in addition to your provided sources.
The creator decides which mode an Assistant uses.
Can I delete or disable an Assistant anytime?
Yes — Assistants can be archived, unpublished, or disabled instantly by assistant owners.
Are Assistants included in analytics and governance reports?
Yes — all Assistant interactions are logged for auditing, usage insights, performance tracking, and compliance.
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