Incident & On-call Agent

WorkLLM’s Incident & On-call Agent gives engineers instant answers on who’s on call, current incident status, and what happened last time a similar alert fired, pulled straight from your incident management tool and past postmortems, so response starts faster and nobody’s digging for context mid-incident.

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WorkLLM - Incident & On-call Agent

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Problems

Finding who's on call wastes precious minutes

During an active incident, checking the rotation schedule or messaging around to find the right person costs time you don't have.

Postmortems get written, then forgotten

Past incidents get documented, but that knowledge rarely surfaces again when a similar alert fires months later, so the team relearns the same lesson.

New engineers have no incident history to draw on

An engineer on call for the first time has no quick way to check if an alert has happened before or what resolved it last time.

Status updates mean context-switching

Checking current incident status means leaving the conversation to go dig through a separate incident management tool.

One agent, every incident question

The Incident & On-call Agent gives engineers instant answers on who’s on call and what’s happening, so response starts faster and past lessons don’t get lost.

WorkLLM Solution - Incident & On-call Agent

Instant answers on who's on call

Ask who's on call for a service, and get the answer immediately, pulled straight from your incident management tool.

Live status, without leaving the conversation

Check the status of a current incident instantly, no need to switch tools mid-response.

Past incidents, instantly recalled

Ask if a similar alert has fired before, and get the relevant postmortem and resolution, so the team doesn't relearn the same lesson twice.

Faster response, every time

Less time spent finding context means more time spent actually resolving the incident.

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Give your team faster context when it matters most

The Incident & On-call Agent is ready to go, giving engineers instant answers on incidents and on-call status.
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